Carolyn J. Bickford

This problem has been fixed.

Make sure you are going to the Enchanced version site rather than the "Legacy" Click n Ship site. I was able to create a label for Ground Advantage with Enhanced, at commercial rates. But if you've been using the "legacy" Click n Ship, I wouldn't be surprised if USPS keeps you trapped there, even though they are supposedly encouraging people to use the newer version. Here is the link that lets you choose. LMK if your experience varies, please.

Use the new "Enhanced Click N Ship." The commercial rates are there.

Atomic Avenue has been using First Class/Priority Rates for calculating shipping expenses. We will soon be changing that to Commercial rates. The USPS Commercial rates are available to all sellers who use software to create and buy shipping labels. USPS' Click and Ship software is online (making it platform independent) and free. Altneratives are programs such as Stamps.com, Pitney Bowes, and EasyPost. We encourage all sellers to start using one of these programs in order to get the commercial rate.

If you have a favorite seller, you can find their store by clicking on the Find button next to the Find field and scrolling down to Advanced Find. In the Advanced Find window, enter the seller's user ID into the Seller field and click the Find button. You can also bookmark the seller's storefront page in your browser.

Hi Timothy: You can't save items for later because putting them in your cart does not reserve them. Most of our sellers may only have one copy of an item in stock at a time, and if someone else wants the item before you pay for it, they get it. More in this article:

This sounds like a question for ComicBase. On Atomic Avenue, we have different sections for comic books, magazines, and books, so make sure you are looking in the right section. If the book is not in ComicBase, it is not on Atomic Avenue. You can add it as a correction, and when the editors at ComicBase review to make sure it isn't redundant with an items that is already in ComicBase, they will add it to ComicBase. It will propagate into ComicBase and thus to Atomic Avenue on the next update, and you can then put in however many copies you have into your ComicBase database and it will appear on Atomic Avenue for sale.

Unfortunately, buyers expect refunds immediately and do not care that buyers may still be waiting for their disbursement. You should reach out to Atomic Avenue support directly at support@atomicavenue.com for help in this matter for review on the matter and for ways that the administrator may be able to help you directly.

Hi Adrian Atomic Avenue commission is mostly Paypal fees, so all refund transactions are a loss. We advise buyers to contact a seller directly about an order they are unhappy with within 10 days of receiving the order. It is unusual for the buyer not to have contacted you about a return. We also advise buyers to call a seller if they haven't gotten a response, as email all too often gets misfiled or lost. It sounds like this was eventually resolved. It is unusual for a buyer to initiate a return without any direct communication. If you want to ban this buyer from purchasing from you again, you can contact Atomic Avenue support at support@atomicavenue.com. If you provide the order number to Atomic Avenue support, we can also make a note about your experience with this buyer for our files.

You may want to pose that question during the Pete's ComicBase lifestream, but for what it's worth, we continue to see most mainstream titles printed with at least 3 variant covers for each issue; publishers aren't slowing down on the practice of printing variants. The latest reboot of the Red Sonja series has 43 variant covers for the first issue -- and that is just for the first solicitation, that does not include dealer and show exclusive variants to be printed or to be available later.

Send the image to support@atomicavenue.com. We cannot troubleshoot this issue in the forum.

Go to store setup and post your image again. If that does not work, make sure it meets the size and format criteria, i.e. 88px by 88 px for your logo or 1170 px x 200 px for your store banner. If that does not work, send the image(s) to us at support@atomicavenue.com together with your store name and let us know you are having trouble posting them to your store.

On December 23, 2022, the IRS reviewed its guidelines regarding 1099-K reporting requirements. For 2022, we are only required to file 1099-K forms for sellers who have received more than $20,000 in disbursements that year. We have done so. All sellers who meet the 1099-K reporting requirements for 2023 will receive a 1099-K form from us in 2024. Any tax ID information we have received remains secured and encrypted and will only be accessed when needed.

Also make sure items are marked for sale. Only marked items will be posted for sale.

Don -- you were the first to try this feature and report an error. Good news, it is fixed now! Sellers can now refund single items from a multiple item order. For instance, if a buyer bought 3 copies of an issue and you only have two, you can cancel the missing issue off the order. To do so check the box next to the line with the multiple items and click the Cancel Items... button at the bottom of the page. In the window that appears, if there were multiple issues on the line, you have the option to specify the number of items to cancel. Click OK and Atomic Avenue will issue a refund for the missing item(s) and the order page will change to reflect the corrected number of items you are shipping.