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  3. Look at 'Awesome Preview' #98 https://atomicavenue.com/atomic/item/1139720/1/Awesome-Preview-98 PS: This type of question would be better in the ComicBase Forum https://forums.comicbase.com/
  4. I've been looking for this in ComicBase for several releases but have not been able to find it. Can someone point me in the correct direction. Thanks
  5. Earlier
  6. Thank you for your fast response. I wonder why it does not give that option on ComicBase when I try to list it. I'll check out the suggestion you gave and hopefully that points me in the right direction!
  7. I just typed Final Night into the search bar on AA and it came right up. Try Final Night, The. That's how it shows. A thumbnail of your attached cover even shows.
  8. Hi there, I'm having some issues finding the appropriate drop-down for a mini-series. The series is "The Final Night" which includes superheroes on a snowy ledge. The mini-series is only 4 issues but when I search for the title of the series, it is only finding a series about Krueger. If I search through other Superman volumes, it does not indicate a mini-series being associated with them. Bar code is not finding anything when used either, however that may be an extra layer of user error as I am small seller who is just listing a personal collection. Any ideas? I've attached which comic I'm referring to below. Thanks, HP
  9. USPS seems to be a bit of a mess right now, if anyone hasn't run in to this yet. I'd encourage anyone to not use Media Mail (a topic already brought up before I believe..) to ship books out. They're taking far too long to arrive, especially if they're coming east through Indianapolis. Mail is getting caught up there for days/ weeks. I'm waiting on a book right now that should have been here a week ago or so that's bouncing between sites in Indy. Just an FYI Steve
  10. Hi, George! This sounds more like a ComicBase question rather than an Atomic Avenue question. I suggest that you post over on the CB message boards where your post is more likely to be seen by somebody who can assist.
  11. I recently bought a new HP printer. When I load a new batch of comics I print the "Identification Labels" on Avery 5160 inkjet stock. Lately the labels have not aligned to the Avery template and instead print to a smaller grid. Has anyone else run into this? Any solutions? Trying to work thru HP but no luck so far.
  12. Seems this issue hasn't been resolved. Just got an order for a graded comic and the AA allowance was $7.41 but the actual cost to ship was $9. If insurance is added then the cost would go up. Shipping should be a minimum of $12-$15 for slabs. Doesn't AA know that the order contains a graded comic? It should because CGC/CBCS is the listed condition. They need to find a way to solve this issue.
  13. Hi Currently my shopping cart is overflowed with books I want, how do I move some to "save to buy later?" J
  14. There are several reasons you may be unable to check out on Atomic Avenue. A typical reason is a lack of address verification or support for certain verification features. Make sure your bank has the address at which you are receiving your Atomic Avenue address associated with the Paypal account or credit card you are using. You may also try using a different payment method. Prices are in US dollars. If you are in Canada, be sure to log in when browsing Atomic Avenue. If you are placing an order with a seller that does not ship to Canada, the purchase will not complete.
  15. HI I have tried 4 different times over the last 2 weeks to checkout using paypal and all I get is an error message. also I am trying to figure out if the charges are in Canadian or american dollars.
  16. Maybe also worth noting is that Canada Post was ordered back to work on December 18, but they are (to the last of my knowledge) doing "rolling strikes" so even with the mail getting through, there may be significant delays. It wouldn't impact our electronic communication with Canadian sellers, and even if the Canadian seller put their store on vacation because of the inability to send items, it should still be possible to contact the seller.
  17. The buyer also contacted us directly, and thanks Steven for deleting the post per the request. I let the buyer know he can contact us directly at support@atomicavenue.com if posting in the forums doesn't seem like the right solution. That said, this is a good question, and there should be documentation for this. I sent this info to the buyer, since understandably where to find the Contact button is a two-step process and may be hard to get to. If the problem is beyond this, the buyer can contact us directly with any more questions or concerns. You can contact the seller via the seller’s storefront Go to the seller’s storefront by clicking on the seller’s user ID next to the item you are looking to buy. You can get to the seller's storefront via Advanced Find and entering the user's ID in the seller field. In the seller’s storefront, click on the seller’s user ID next to the seller’s name. It is at the top of the page and looks like Carolyn Bickford (cjbickford.) The name in parentheses is the seller’s user ID. The next page shows the seller’s average rating and has a button that says Contact… Click on the contact button and you can get a direct message to the seller.
  18. I thought that the contact info for each AA seller was available on their AA store’s homepage (look for the “Contact” button next to their username). There may also be an issue in that apparently there is a strike going on by unionized postal workers in Canada. So that may add a wrinkle to this potential buyer’s transaction.
  19. A customer has the following question (his post was deleted at his request due to his full name being shown). "Hi, everyone. Trying to buy some books from a seller in Canada, but when I login, the items are removed from the cart. Any idea how to message a seller on here to ask about shipping to America? " If someone replies, he might see it.
  20. Hi Troy -- This should be pretty easy to fix. 1. On Atomic Avenue, go to "My Store" then click on the "Store Setup" link (look for the gear icon). 2. On the Store Setup page, scroll down to "Currently Posted Items." You will see a list of database ID numbers. Using the "Remove" button, remove each of those databases. When you have finished that, go down to the bottom of the page and click the blue "Save" button. 3. You should be able to go back to your "My Store" page, click the "Browse Items For Sale" button and see that you have no inventory. 4. In ComicBase, open up the database that contains your correct store inventory. Post your items for sale from that database as you normally do. 5. This should restore your Atomic Avenue store inventory to be what you expect it to be. You can verify by going to Atomic Avenue and browsing your newly reposted store inventory. Hope this is helpful!
  21. Somehow during my update to ComicBase 25, an old version of the database got uploaded to Atomic Avenue. This caused me to receive 3 orders for books that I no longer have in stock which also affects my ranking on Atomic Avenue. How can I completely reset my inventory list on Atomic Avenue with the correct version of my ComicBase data? I have currently closed my store (On Vacation) until I can get this resolved. Thanks!!!
  22. Wishlist alerts which are returned to us because of disabled mailboxes, invalidated email addresses, or other similar reasons will result in the removal of the wishlist from the user's Atomic Avenue account. If you wish to continue getting wishlist alerts when items you are interested in buying have become available, make sure the email address associated with your Atomic Avenue account is able to receive the alerts. Atomic Avenue requires all users to have valid contact information including a working email address and phone number.
  23. I need to regrade some comics that were purchased from me but regrade is broken. When I select the comic in the order and click on Regrade Items, it just takes me to a blank page. Tried different computers and browsers and same on all. Regrade items portion of website is broken.
  24. following on the comment above - for those of us without a scale, can't really determine an accurate price for non-flat rate packages to print a label. It's also not only weight, but size of the item, including length of a mailer size envelope. If you're not making very frequent sales, it's not beneficial to us. especially as you take a percentage of the shipping amount collected, not just the sales total. I just spent more for postage than collected, and that loss is even higher because it doesn't include the packaging/shipping materials. Not everyone is an actual comic store. Some of us are hobbyists, selling from our personal collections from home.
  25. Hi David — This is more of a ComicBase question than an Atomic Avenue question, so you’ll get better advice over on the ComicBase message boards. But the short answer is that you can “start over” by doing a Mass Change for your Quantity In Stock field or you can proceed by making a new database.
  26. I haven't used Comic Base for a few years and want to start anew. Is there way to delete my inventory and start over? Or do I just create a new database? If I create a new database do I copy my current database's grading, publishers and other lists or just say no. Thanks in advance for your assistance.
  27. Ah-ha, I see what the issue is! I had the Flat Rate shipping button selected on the page. By clicking Choose Your Own Box, suddenly a lot more options are available on the Select Your Service drop-down menu.
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