Gregory Hecht Posted December 6, 2021 Share Posted December 6, 2021 I tried updating my Atomic Avenue inventory this morning twice, but a couple of hours later my store hasn't updated nor have I received any of the usual confirmatory emails. Is there any chance that Jimmy The Server needs a nudge? Quote Link to comment Share on other sites More sharing options...
Moneyball Comics Posted January 15, 2022 Share Posted January 15, 2022 This has been happening to me for the last couple of days. Is this a regular thing with Atomic Avenue where sometimes your inventory update from ComicBase doesn't get posted automatically? Quote Link to comment Share on other sites More sharing options...
Moneyball Comics Posted January 15, 2022 Share Posted January 15, 2022 I just tried a computer restart, brand new database, ran the update, and attempted a new post to Atomic Avenue from ComicBase. My store still hasn't been updated and I haven't received the post confirmation email. I've emailed support about this and haven't received a response. Quote Link to comment Share on other sites More sharing options...
Odis B. Newsome Posted January 17, 2022 Share Posted January 17, 2022 Okay, glad to hear others are having the same issue. Wanted to make sure it wasn't just me. Quote Link to comment Share on other sites More sharing options...
Gregory Hecht Posted January 18, 2022 Author Share Posted January 18, 2022 I just got a ping from AA yesterday evening (1/17) that my inventory was posted... and I think that I last sent inventory in about a week ago. So I am assuming that somebody at AA rebooted "Jimmy" and he is now chewing through his backlog of tasks. If your inventory hasn't already updated, try it again today. If you don't get the confirmatory email relatively promptly (i.e., 30 minutes or less) then email support@atomicavenue.com *and* post here. Quote Link to comment Share on other sites More sharing options...
Moneyball Comics Posted January 23, 2022 Share Posted January 23, 2022 This was fixed, but now I can't post my inventory again as of 1/23/22. I've emailed support and am posting here. Hopefully someone can look into the issue. Quote Link to comment Share on other sites More sharing options...
Carolyn J. Bickford Posted January 26, 2022 Share Posted January 26, 2022 We've found making sure you have the latest update to ComicBase fixes the issue for most sellers. Also, make sure your Atomic Avenue user ID is the same as the user ID in your Internet settings in ComicBase. Otherwise, contact ComicBase. Quote Link to comment Share on other sites More sharing options...
Gregory Hecht Posted January 26, 2022 Author Share Posted January 26, 2022 1 hour ago, Carolyn J. Bickford said: We've found making sure you have the latest update to ComicBase fixes the issue for most sellers. Also, make sure your Atomic Avenue user ID is the same as the user ID in your Internet settings in ComicBase. Otherwise, contact ComicBase. The lag in Atomic Avenue inventory being posted has been a global issue over the last few weeks. But during this week's ComicBase Livestream, @Peter R. Bickford indicated that new servers that have been pressed into service should solve (among other things) the AA inventory posting issue. Quote Link to comment Share on other sites More sharing options...
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