adrian hunter
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Posts posted by adrian hunter
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This is a little...light...on procedure. This guy wants a refund for funds i haven't received yet, so if i send him money through paypal, it's out my pocket and not out of the system. im losing 100 dollars. there isn't yet a transaction to reverse because Atomic Avenue doesn't disburse for two weeks. Advice?
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something COMPLETELY ridiculous happened, and i can only figure i put like, a barcode number in the copies field-but i dont know how to find it! look at this-obviously i didn't suddenly acquire nearly a million books, hahah. Any idea how i can look this up?
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gotten another one of those today-five of them. i haven't been posting any books-not for many weeks. is sidekick malfunctioning? is it recounting stuff from god knows how long ago? or does this mean it's deducting the sold ones? i need to know this before someone asks for something i dont have and ruins my scores
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I haven't put up new books in several weeks but i've gotten at least 4 notifications that new books are up. I'm worried someone is going to try to buy something i dont have. How can i tell what the system thinks i posted?
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I'm not a business, I'm just trying to clean out my house-so I've made a couple mistakes and users have wanted me to waive shipping as a way to make up for the mistake-I'd be happy to do that, but i can't find a method to. In the orders summary, there are ways to regrade or cancel individual books, but no drop downs or buttons for controlling the shipping.
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neeeeever mind!
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There's no email address for a buyer and i have to tell him about a mistake. He doesn't seem to have a forum name either. When i click on the link for his username, it brings me to an empty store, with no other contact info. clicking on his name in his empty store brings me to an empty profile. What to do? I want to correct this but i can't speak to him.
I have to relay this crappy transaction to you
in News and General Discussion
Posted
First off, I have a five star rating that is now in jeopardy because of this guy and his inability to look in his spam folder, or send a basic inquiry.
A hundred dollar comic was purchased from me, and god knows why that issue was even remotely worth that much, but hey, I don't set the prices, comic base does. It was a straight shock that that issue was "worth" that much.
So it was bought and shipped same day, and randomly a week later it's back. Unopened. Just a new label slapped on it. No messages, no explanation, no request for refund, NOTHING.
So naturally I email him. Nothing. A week later I email again. Nothing again. Then finally the buyer actually uses the built in contact method to go "where's my dough?" Now, seriously, who waits two weeks to get a hundred dollars back?
So i say look, i contacted you twice. Sent screenshots of the sent items. Still denies he got them, and gets all snippy saying he's not lying. I never said he lied, I just sent him screenshots saying *I* did my due diligence.
Now, I'm not trying to weasel out of the return. You screwed up? Fine. Here's your dough. Can't actually afford it? Fine, here's your dough. You found it for cheaper and now you're gonna flip it for the same price, pocketing the difference? (cause there are cheaper copies on atomic avenue) FINE, IT DOESN'T MATTER, HERE'S YOUR DOUGH.
Just tell someone what you're doing already. It's basic buyer-seller courtesy, and common courtesy to boot. I looked at this newly labelled package in the mail and thought, "I didn't buy anything from whoever this is? What the heck is it?"
And this return/refund process is straight terrible. Why isn't there a return/refund button somewhere? Why isn't all this handled internally in software? Now I'm out the shipping, and the commission, because I only got 90 bucks from atomic avenue on a 106 dollar book when the payment came through. I'm out nearly twenty bucks now. A refund should be a complete WASH, not a net loss to the seller.