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Posted

Somehow during my update to ComicBase 25, an old version of the database got uploaded to Atomic Avenue.  This caused me to receive 3 orders for books that I no longer have in stock which also affects my ranking on Atomic Avenue.  How can I completely reset my inventory list on Atomic Avenue with the correct version of my ComicBase data?  I have currently closed my store (On Vacation) until I can get this resolved.  Thanks!!!

Posted

Hi Troy --

This should be pretty easy to fix.  

1.  On Atomic Avenue, go to "My Store" then click on the "Store Setup" link (look for the gear icon).  

2.  On the Store Setup page, scroll down to "Currently Posted Items."  You will see a list of database ID numbers.  Using the "Remove" button, remove each of those databases.  When you have finished that, go down to the bottom of the page and click the blue "Save" button.  

3.  You should be able to go back to your "My Store" page, click the "Browse Items For Sale" button and see that you have no inventory.  

4.  In ComicBase, open up the database that contains your correct store inventory.  Post your items for sale from that database as you normally do.  

5.  This should restore your Atomic Avenue store inventory to be what you expect it to be.  You can verify by going to Atomic Avenue and browsing your newly reposted store inventory.  

Hope this is helpful!

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